Shipping & Delivery

How long does shipping take?
Shipping times vary by location:
• New Zealand: 14-21 days
• United States: 10-14 days
• Canada: 10-14 days
• Australia: 18-22 days

How much does shipping cost?
• New Zealand: $20 NZD
• United States: $16.50 NZD
• Canada: $18 NZD
• Australia: $20 NZD

Free shipping on orders over $150 NZD!

Do you ship internationally?
Yes! We currently ship to New Zealand, United States, Canada, and Australia.

Will I have to pay customs fees?
For Canadian orders, customs fees may apply. Australian orders typically do not incur customs fees. US and NZ orders are not subject to additional customs charges.

How do I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this to track your package's journey to you.

Orders & Returns

What is your return policy?
We stand behind the quality of our products. If you receive a defective or damaged item, please contact us at info@latenightroyalty.com within 30 days of delivery. Please note that we do not accept returns for change of mind. For full details, please see our Refund Policy.

Can I cancel or change my order?
If you need to cancel or modify your order, please contact us immediately at info@latenightroyalty.com. Once an order has been sent to production, we may not be able to make changes.

Products

What are your products made of?
All our apparel is made from high-quality materials. Specific fabric details and care instructions are listed on each product page.

How do I choose the right size?
Please refer to the size chart available on each product page. Our apparel follows standard sizing. If you're between sizes, we recommend sizing up for a more comfortable fit.

How do I care for my Late Night Royalty items?
For best results:
• Machine wash cold, inside out
• Tumble dry low or hang dry
• Do not iron directly on printed designs
• Do not bleach

Payment & Security

What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and other payment methods through our secure Shopify checkout.

Is my payment information secure?
Absolutely! We use Shopify Payments, which is PCI DSS compliant and uses industry-standard encryption to protect your payment information.

What currency are prices listed in?
All prices are listed in New Zealand Dollars (NZD) and include GST.

Contact & Support

How do I contact you?
You can reach us at info@latenightroyalty.com. We aim to respond to all inquiries within 24-48 hours.

Do you have a physical store?
We're an online-only store, which allows us to offer you the best prices and ship directly to your door.

Still have questions?
Don't hesitate to reach out! Email us at info@latenightroyalty.com and we'll be happy to help.